Install, configure, and verify YAZUZ Chat.
A practical guide for the current Shopify development release. Public App Store instructions will be updated before commercial launch.
Installation workflow
Install the app
Open the approved YAZUZ installation flow for the intended Shopify store, review the requested permissions, and complete installation.
Open YAZUZ in Shopify Admin
Review configuration, analytics, credits, knowledge gaps, and survey reporting from the embedded merchant dashboard.
Enable the storefront extension
In Shopify’s theme editor, open App embeds, enable YAZUZ Chat, and save the theme.
Configure the experience
Set the launcher label and icon, confirm support behavior, and review the Thank You survey switch and question wording.
Verify the storefront
Test chat opening, a real catalog question, a product click, and the support path in a private browsing window.
Security rule
Never place OpenAI, Shopify, database, or hosting secrets in WordPress content, a public theme, or storefront JavaScript. Credentials remain on the hosted YAZUZ backend.
Troubleshooting checklist
- Confirm the app is installed on the intended store.
- Confirm the theme app embed is enabled and saved.
- Use a product that is active and available in the current catalog.
- Check the YAZUZ dashboard for errors or unanswered requests.
- Include the approximate time and page URL in a support request.
Need installation help?
Send a privacy-safe description through YAZUZ Support.